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Penyusunan SOP Incident Management pada PT. RST dan PT. XYZ Berdasarkan ITIL 3 Versi 2011. eksplora [Internet]. 2021 Mar. 31 [cited 2025 Sep. 8];10(2):110-21. Available from: http://mail.eksplora.stikom-bali.ac.id/index.php/eksplora/article/view/478